:root{--diagram-bg:#fff;--diagram-stroke:#cfd6e4;--diagram-text:#111827;--diagram-muted:#6b7280;--arrow:#3b82f6;--twilio:#e11d48;--nerolia:#0b1e5b;--diagram-shadow:0 10px 30px #11182714;--diagram-radius:16px}.flow-diagram-wrapper{box-sizing:border-box;justify-content:center;width:100%;padding:20px 40px;display:flex;position:relative;overflow:visible}.diagram-horizontal{box-sizing:border-box;flex-wrap:nowrap;justify-content:center;align-items:center;gap:24px;width:100%;max-width:min(1400px,100% - 80px);margin:0 auto;padding:20px;display:flex;position:relative;overflow:visible}.diagram-arrow{color:#3b82f6;flex:none;justify-content:center;align-items:center;width:120px;height:40px;display:flex}.diagram-arrow i{font-size:32px}.diagram-card{border:1px solid var(--diagram-stroke);border-radius:var(--diagram-radius);box-shadow:var(--diagram-shadow);background:#fff;flex-direction:column;flex:none;justify-content:center;min-height:150px;padding:18px;display:flex;position:relative}.diagram-card .diagram-title{margin:10px 0 0;font-size:22px;font-weight:700;line-height:1.1}.diagram-card .diagram-subtitle{color:var(--diagram-muted);margin-top:6px;font-size:18px;line-height:1.2}.diagram-icon{border-radius:14px;place-items:center;width:56px;height:56px;margin-bottom:6px;font-size:30px;display:grid}.diagram-icon.person{color:#16a34a;background:#22c55e1f}.diagram-icon.twilio{color:var(--twilio);background:#e11d481f}.diagram-icon.nerolia{color:var(--nerolia);background:#0b1e5b14}.twilio-card{padding:0;overflow:hidden}.twilio-top{align-items:center;gap:12px;padding:18px 18px 12px;display:flex}.twilio-logo{background:#e11d481f;border-radius:18px;place-items:center;width:62px;height:62px;display:grid;position:relative}.twilio-logo svg{width:42px;height:42px}.twilio-name{color:var(--twilio);letter-spacing:.2px;font-size:28px;font-weight:800;line-height:1}.twilio-sep{background:var(--diagram-stroke);height:1px}.twilio-bottom{padding:14px 18px 18px;font-size:22px;font-weight:650;line-height:1.15}.twilio-bottom span{display:block}.nerolia-mark{background:var(--nerolia);border-radius:999px;place-items:center;width:62px;height:62px;margin-bottom:6px;display:grid;overflow:hidden}.nerolia-mark svg{width:62px;height:62px}.actions-vertical{flex-direction:column;flex:none;justify-content:center;align-items:center;gap:18px;height:100%;display:flex}.diagram-action{border-radius:var(--diagram-radius);border:1px solid var(--diagram-stroke);width:min(320px,100%);min-height:98px;box-shadow:var(--diagram-shadow);background:#fff;align-items:center;gap:14px;padding:16px 18px;display:flex}.action-icon{border-radius:14px;flex:none;place-items:center;width:46px;height:46px;font-size:22px;display:grid}.action-icon.phone,.action-icon.gear{color:#f97316;background:#f973161f}.action-label{font-size:22px;font-weight:700;line-height:1.15}.branch-arrows{flex-direction:column;flex:none;justify-content:center;align-self:stretch;align-items:center;gap:0;width:150px;max-width:100%;min-height:350px;padding:0;display:flex;position:relative}.branch-arrow{color:#3b82f6;justify-content:center;align-items:center;width:100%;height:98px;margin:9px 0;display:flex;position:relative}.branch-arrow i{font-size:32px}.branch-arrow-top{transform:rotate(-20deg)}.branch-arrow-middle{transform:rotate(0)}.branch-arrow-bottom{transform:rotate(20deg)}.brain-branch{flex-direction:column;flex:none;align-items:center;gap:0;display:flex}@media (max-width:1400px){.flow-diagram-wrapper{padding:20px 30px}.diagram-horizontal{gap:16px;max-width:calc(100% - 60px)}}@media (max-width:1200px){.flow-diagram-wrapper{padding:20px}.diagram-horizontal{transform-origin:50%;gap:12px;max-width:calc(100% - 40px);transform:scale(.95)}.diagram-card{min-height:130px;padding:14px}.diagram-title{font-size:20px}.diagram-arrow{width:100px}.diagram-arrow i{font-size:28px}.branch-arrows{width:130px;min-height:320px}.branch-arrow{height:90px;margin:8px 0}.branch-arrow i{font-size:28px}}@media (max-width:980px){.diagram-horizontal{flex-wrap:wrap;justify-content:center;gap:18px;transform:scale(1)}.diagram-card{min-height:0}.diagram-arrow{width:40px;height:120px;transform:rotate(90deg)}.diagram-arrow i{font-size:24px}.branch-arrows{flex-direction:row;justify-content:space-between;align-self:center;width:100px;min-height:auto;padding:0 20px}.branch-arrow{width:60px;height:120px;margin:0}.branch-arrow-top,.branch-arrow-middle,.branch-arrow-bottom{align-items:center;transform:rotate(90deg)}.actions-vertical,.diagram-action{width:100%}}.flow-diagram-mobile{justify-content:center;align-items:center;padding:20px;display:flex}.flow-diagram-image{width:100%;max-width:100%;height:auto;display:block}@media (max-width:768px){.flow-diagram-wrapper:not(.flow-diagram-mobile) .diagram-horizontal{display:none}}@media (max-width:640px){.flow-diagram-wrapper{padding:20px 10px}.diagram-horizontal{gap:12px;max-width:calc(100% - 20px)}.diagram-card{min-height:120px;padding:14px}.diagram-title{font-size:18px}.twilio-name{font-size:24px}.twilio-bottom,.action-label{font-size:18px}.diagram-arrow{width:30px;height:100px}.diagram-arrow i,.branch-arrow i{font-size:20px}}