Last updated: 15/12/2025
Welcome to Nerolia ("we", "our", "us"). Nerolia provides AI-powered social media automation and AI phone agents for businesses. By accessing or using our services, you agree to these Terms of Service.
Nerolia offers tools that automate content creation, social media engagement, and phone-based customer interactions (calls, bookings, FAQs). Services may evolve over time.
You must be at least 18 years old and authorized to represent your business to use Nerolia.
You agree to:
You remain responsible for content generated or actions taken on your behalf.
Nerolia uses artificial intelligence. Outputs may be imperfect or inaccurate. You acknowledge that AI-generated content and conversations should be reviewed and used at your own discretion.
Nerolia may integrate with third-party platforms (social networks, telephony providers). We are not responsible for outages, policy changes, or actions taken by third parties.
Fees, if applicable, are billed according to your selected plan. All payments are non-refundable unless stated otherwise.
We may suspend or terminate access if these Terms are violated. You may stop using the service at any time.
To the maximum extent permitted by law, Nerolia shall not be liable for indirect, incidental, or consequential damages arising from use of the service.
These Terms are governed by applicable laws of the jurisdiction in which Nerolia operates.
For questions: contact@nerolia-ai.fr